Privacy Policy

Privacy Policy

Introduction

Welcome to https://balloon-dubai-desert.terratrek.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from our website visitors, users, and customers, in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Privacy Act (CPA), USA
  • Utah’s Consumer Sales Privacy Act (UCPA), USA
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA), USA
  • Virginia’s Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain https://balloon-dubai-desert.terratrek.net. However, please be advised that it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies governing data handling practices.

Processing Activities

This policy outlines the ways in which we process your personal information when:

  • You use any of our applications and services as an authorized user.
  • You visit our website(s) linked to this Privacy Policy.
  • You communicate with us via emails, newsletters, phone calls, or text messages/SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your account creation and login, such as usernames, email addresses, and passwords (hashed and encrypted).
  • Payment Information: Transaction details required for processing payments, including credit/debit card numbers (encrypted), expiration dates, and CVV codes.
  • Financial Information: Financial data related to your accounts or transactions with us.
  • Purchase Information: Details of products or services you’ve purchased, including quantities, prices, and delivery addresses.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for authentication and service improvement.
  • Location Data: Geographic location information when you use our location-based services.
  • Feedback: Any comments, suggestions, or reviews you provide to enhance our products and services.
  • Social Media Information: Data collected from social media platforms when users choose to log in through these accounts.
  • Product Information: Details about products viewed, added to carts, or purchased on our site.

We gather this data through direct user input, interactions with our systems, and automated technologies, such as analytics tools. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser by websites to remember certain pieces of information. We use cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website, such as session management.
  • Preference Cookies: Tailored settings and preferences for a personalized experience.
  • Analytics Cookies: Used by analytics providers to track site usage and performance, offering insights into user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose(s) for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Access Control: Only authorized personnel can access sensitive information, with strict access controls in place.
  • Regular Audits: Our systems undergo periodic security audits to identify and mitigate potential vulnerabilities.

Your Rights (Depending on your location)

You have certain rights regarding your personal data, which vary based on your geographical region:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking for the deletion of your data under certain circumstances.
  • Restriction: Limiting the use of your data in specific situations.
  • Data Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination based on certain activities related to data protection.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team via email at [email protected] or by postal mail at:

[Your Company’s Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified on our website, and we encourage users to review this policy periodically.

Contact Information

For any questions regarding privacy, data handling, or to request a copy of this Policy, please contact us: